Help

Knowledge base

The fastest way to get help often is to search the knowledge base. This can be done from within Vision 42, under help in the menu. You should do this before contacting support. Note that the knowledge base is a work-in-progress, which continues to improve over time.

Support

Tickets are the official support channel of Vision 42. They will be processed before other requests. The support team will respond by email. Such a feedback email allows you to add or edit info, or to attach a file.

Diagnostics

This technical information is essential to solve some support requests. It will be attached to your ticket.

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